It Service Delivery Technician

442

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are eligible for a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and a 401(k) plan with company matching.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations while providing outstanding service to associates in local and remote environments.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Office 365 administration
  • Active Directory management
  • Desktop imaging and deployment
  • Network printer troubleshooting
  • Symantec Endpoint Protection

Nice-to-have

  • Mac OS X support experience
  • CAD software familiarity
  • Engineering design tools knowledge
  • ERP system exposure
  • Continuous improvement mindset
  • Strong interpersonal communication skills

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred
  • Experience supporting manufacturing and engineering companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter