Sr Manager - Digital Operations

Ggeedu

Durham, NC, US
Infrastructure management
End user support
Network operations
Responsible for operational delivery and support of next generation solutions for how customers receive Digital Technology support

Job Summary

  • Responsible for operational delivery and support of next generation solutions for how customers receive Digital Technology support.
  • Lead a team focused across the digital operations space, including infrastructure, end user support, and network.
  • Foster a work culture that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change.

Matching Summary

Responsible for operational delivery and support of next generation solutions for how customers receive Digital Technology support.

Skills & Requirements

Must-have

  • Infrastructure management
  • End user support
  • Network operations
  • Global IT asset management
  • Change Management adherence
  • Service Level Agreements (SLAs)

Nice-to-have

  • Positive and collaborative work culture
  • Driving positive change
  • Innovative and dynamic environment

Key Requirements

  • Minimum 6 years professional experience with Bachelor's degree
  • Minimum 9 years professional experience with Associate's degree
  • Minimum 11 years professional experience with High School Diploma
  • Legal authorization to work in the U.S.
  • Must prove status as a U.S. Person

Work Rights

Must prove status as a U.S. Person

Tailored Resume

Cover Letter