Customer Experience Associate

TD

Three Hills, Alberta, Canada
Base: 22.00 - 27.21 cad ph; bonus/equity: not spec...
Process financial transactions accurately
Customer needs assessment and solution recommendation
Promote banking products and services
TD Canada Trust is committed to building deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions

Job Summary

  • TD Canada Trust is committed to building deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.
  • The role involves processing financial transactions, understanding customer needs, promoting banking solutions, and contributing to a positive, diverse, and equitable work environment.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings programs, paid time off, career development, and recognition programs.

Matching Summary

TD Canada Trust is committed to building deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.

Salary

Base: 22.00 - 27.21 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer needs assessment and solution recommendation
  • Promote banking products and services
  • Use of MS Office and internet tools
  • Handle confidential customer information

Nice-to-have

  • Strong organizational and time management skills
  • Effective verbal and written communication
  • Team collaboration and respect
  • Initiative and attention to detail
  • Adaptability to changing priorities

Key Requirements

  • High School diploma or equivalent
  • 1+ years of relevant experience
  • Undergraduate degree is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter