Customer Service Supervisor

www-auth.uwrf.edu

Base: $18.99ph; bonus/equity: not specified; benef...
Fully remote
Customer service operations oversight
Financial transaction processing
Leadership and training for student employees
The University of Wisconsin-Stout is seeking a Customer Service Supervisor to manage customer service operations related to campus credential and debit account services. The role involves overseeing student employees, ensuring compliance and service standards, and supporting operational improvements in a fully remote work environment

Job Summary

  • The Campus Card Office serves as the primary contact point for campus credential and debit account services.
  • This role involves leading and managing customer service operations to meet compliance and service standards.
  • The position offers a minimum starting pay of $18.99/hour and opportunities for professional development.

Matching Summary

Match Score: 85

The University of Wisconsin-Stout is seeking a Customer Service Supervisor to manage customer service operations related to campus credential and debit account services. The role involves overseeing student employees, ensuring compliance and service standards, and supporting operational improvements in a fully remote work environment.

Salary

Base: $18.99/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations oversight
  • Financial transaction processing
  • Leadership and training for student employees

Nice-to-have

  • Strong interpersonal skills
  • Ability to resolve complaints
  • Experience with point-of-sale systems

Key Requirements

  • Minimum of one year of related professional work experience
  • Knowledge of cash handling
  • Experience training or supervising staff

Work Rights

Not specified

Tailored Resume

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