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The State Employees' Credit Union is seeking an Associate Member Services Representative in Greenville, NC, to provide foundational support in branch operations while delivering excellent member service. This entry-level role involves routine branch duties, including cash management, account maintenance, and member inquiries.
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Job Summary
The Associate Member Services Representative serves as an entry-level role providing foundational knowledge of branch operations while delivering exemplary member service.
Responsibilities include processing transactions, balancing cash drawers, managing vaults, and assisting members through in-person, phone, and digital channels.
Candidates must demonstrate SECU's core values of 'People Helping People' and complete the Credit Union Core Module Program within 12 months of hire.
Matching Summary
Match Score: 75
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The State Employees' Credit Union is seeking an Associate Member Services Representative in Greenville, NC, to provide foundational support in branch operations while delivering excellent member service. This entry-level role involves routine branch duties, including cash management, account maintenance, and member inquiries.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
Processing member transactions and inquiries
Maintaining member confidentiality and security
Nice-to-have
Bachelor's degree or CCUE Certification
Strong verbal and written communication skills
Aptitude for building member trust and confidence
Positive attitude toward members and teammates
Willingness to learn financial advisory products
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months