Sr. Customer Success Manager

Cato Networks

Philadelphia, United States
$160,000 - $200,000; not specified; health/vision/...
On-site
Customer adoption and expansion
Develop meaningful relationships
Orchestrate post-sales motion
As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal

Job Summary

  • As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.
  • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology.
  • Cato provides a competitive salary and comprehensive benefits plan including health/vision/dental insurance, 401(k), stock options, and flexible time-off.

Matching Summary

As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.

Salary

$160,000 - $200,000; Not specified; health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.

Skills & Requirements

Must-have

  • Customer adoption and expansion
  • Develop meaningful relationships
  • Orchestrate post-sales motion
  • Networking or security software solutions
  • Customer communication and presentation skills
  • Understand customer needs
  • Influence and persuade at all levels

Nice-to-have

  • Curiosity, creativity, and empathy
  • Trusted advisor status with key stakeholders

Key Requirements

  • 5+ years of experience in Customer Success or sales
  • High growth SaaS software or technology vendor experience
  • Located within the Bay Area, CA, United States
  • Ability to travel up to 25% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter