Universal Banker - Madison, Ct

Mcetbhb

Madison, Connecticut, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service standards
Sales process adherence
Digital capabilities engagement
Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act and adhering to compliance/operational risk controls.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service standards
  • Sales process adherence
  • Digital capabilities engagement
  • AML, BSA, KYC processes
  • Lobby management
  • Customer transaction completion

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual based on branch needs

Key Requirements

  • Minimum 1 year retail sales/customer service experience
  • High school diploma or equivalent
  • Federal SAFE Act registration

Work Rights

Not specified

Tailored Resume

Cover Letter