Healthcare Contact Centre Associate | Rotating Shift | Woodlands South

RMA CONTRACTS PTE. LTD.

Woodlands South, Singapore
Base: $2,100 + $400 allowance; bonus: yearly perfo...
Rotating shift
Handle customer enquiries via phone email chat
Manage fire and emergency protocols
Accurate data entry to crm system
RMA Contracts Pte. Ltd. is seeking a Healthcare Contact Centre Associate to manage customer inquiries through various channels while maintaining accurate records and participating in training. The role involves working rotating shifts, including weekends, with a competitive salary and performance bonuses offered

Job Summary

  • This role involves handling diverse customer enquiries through multiple channels including phone, email, live chat, and instant messaging.
  • Employees are responsible for managing critical protocols such as fire and emergency messages while liaising with other departments.
  • The position offers a salary of $2,100 plus a $400 allowance and a yearly performance bonus with a 5-day work week.

Matching Summary

Match Score: 75

RMA Contracts Pte. Ltd. is seeking a Healthcare Contact Centre Associate to manage customer inquiries through various channels while maintaining accurate records and participating in training. The role involves working rotating shifts, including weekends, with a competitive salary and performance bonuses offered.

Salary

Base: $2,100 + $400 allowance; Bonus: Yearly performance bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle customer enquiries via phone email chat
  • Manage fire and emergency protocols
  • Accurate data entry to CRM system
  • Work rotating shifts including weekends
  • Proficient in MS Excel and office tools

Nice-to-have

  • Pleasant personality and customer service oriented
  • Able to work independently as well as in a team
  • Participate in trainings tests and audits

Key Requirements

  • Able to work in any shift roster
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

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