Consultant It Service Management F/h – Paris / Sophia‑antipolis

PwC PricewaterhouseCoopers GmbH

Paris, France
3 to 5 years itsm experience
Servicenow or atlassian platform expertise
Itil process knowledge and implementation
You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team

Job Summary

  • You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team.
  • The role involves designing end-to-end ITSM systems covering organization, processes, and tools like ServiceNow or Atlassian.
  • PwC offers an innovative technological environment with access to advanced tools like Copilot M365 and the AI Factory.

Matching Summary

You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team.

Skills & Requirements

Must-have

  • 3 to 5 years ITSM experience
  • ServiceNow or Atlassian platform expertise
  • ITIL process knowledge and implementation
  • Cloud transformation project management
  • ITSM architecture design skills

Nice-to-have

  • Curiosity and passion for learning
  • Experience with GenAI and automation bots
  • Strong team collaboration spirit
  • Knowledge of SecNumCloud and RGPD
  • Commitment to inclusive work environment

Key Requirements

  • 3-5 years experience in software development/architecture
  • ITIL certification preferred
  • Managerial roles require 5-10 years experience
  • French language proficiency implied by location

Work Rights

Not specified

Tailored Resume

Cover Letter