Ict Support Officer

dcj

Parramatta, NSW, Australia
Base: $99,938 to $110,271 aud; bonus/equity: not s...
On-site
Ict hardware and software support
Device deployment and asset management
End-user troubleshooting and support
As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW

Job Summary

  • As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW.
  • The role offers a challenging and rewarding career with flexible, autonomous work environment, competitive pay, and opportunities for training and development.
  • The Department of Communities and Justice focuses on inclusion, collaboration, and making a real difference by breaking disadvantage and supporting diverse communities.

Matching Summary

As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW.

Salary

Base: $99,938 to $110,271 AUD; Bonus/Equity: Not specified; Benefits: Super and annual leave loading

Skills & Requirements

Must-have

  • ICT hardware and software support
  • Device deployment and asset management
  • End-user troubleshooting and support
  • Platform administration including Salesforce and PMO365
  • Cybersecurity practices
  • Stakeholder engagement and communication
  • Telecom account reconciliation

Nice-to-have

  • Customer focused approach
  • Ability to manage competing priorities
  • Experience in government or corporate environment
  • Collaboration and adaptability
  • Attention to detail
  • Vendor coordination

Key Requirements

  • Experience providing ICT support in corporate or government environment
  • Strong troubleshooting skills across hardware and systems
  • Exposure to platform administration and reporting
  • Ability to manage competing priorities and respond timely
  • Work rights not specified

Work Rights

Not specified

Tailored Resume

Cover Letter