Graduate Technical Support Analyst

Storyteq

London, United Kingdom
Competitive salary; not specified; benefits: 25 da...
On-site
Sql knowledge and relational databases
Problem-solving and troubleshooting skills
Jira service management experience
This role offers a fast-paced learning environment where you will solve real problems and make an impact from day one

Job Summary

  • This role offers a fast-paced learning environment where you will solve real problems and make an impact from day one.
  • You will work within rotating shifts to investigate issues, troubleshoot application quirks, and collaborate with developers to resolve support tickets.
  • The company provides extensive benefits including 25 days of holiday, a pension scheme, and opportunities for professional development through in-house training.

Matching Summary

This role offers a fast-paced learning environment where you will solve real problems and make an impact from day one.

Salary

Competitive salary; Not specified; Benefits: 25 days' holiday + bank holidays, Pension Scheme, Corporate Medical Cash Plan

Skills & Requirements

Must-have

  • SQL knowledge and relational databases
  • Problem-solving and troubleshooting skills
  • Jira Service Management experience

Nice-to-have

  • Cloud computing basics (AWS, Google Cloud)
  • API tools familiarity (Postman, Insomnia)
  • Programming languages exposure (C#, Java, NodeJS)

Key Requirements

  • Graduate friendly role with SQL knowledge
  • Understanding of relational databases required
  • Availability for rotating shift schedules

Work Rights

Not specified

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