Telesales Sr Analyst

UOB

Kuala Lumpur, Malaysia
Outbound telesales calling
Customer relationship management
Sales lead qualification
UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices

Job Summary

  • UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices.
  • The role involves ethically converting customer inquiries into sales opportunities while upholding UOBM values and providing excellent customer relations.
  • Employees are encouraged to go the extra mile to meet sales quotas and maintain the company’s reputation through effective grievance handling and communication.

Matching Summary

UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices.

Skills & Requirements

Must-have

  • Outbound telesales calling
  • Customer relationship management
  • Sales lead qualification
  • CRM/TMS system usage
  • Financial advisory services
  • Adherence to sales procedures
  • Effective communication skills

Nice-to-have

  • Empathy in customer interactions
  • Persistence in sales pursuit
  • Market research via calling
  • Team-oriented work ethic
  • Brand representation skills

Key Requirements

  • Adherence to UOBM PFS & Telemarketing Sales Discipline Guide
  • Compliance with approved sales process and procedures
  • Accurate completion of application forms and income documentation

Work Rights

Not specified

Tailored Resume

Cover Letter