Customer Journey Expert | Business Analyst | Ipa Business Support @ing Hubs Romania
23
Bucharest, Romania
5+ years financial markets experience
Knowledge of fx, rates, credits products
Understanding of risk management concepts
The role focuses on building sustainable relationships with key stakeholders to improve the overall customer experience within the Financial Markets division
Job Summary
The role focuses on building sustainable relationships with key stakeholders to improve the overall customer experience within the Financial Markets division.
You will lead project testing initiatives across multiple squads to ensure thorough validation and alignment with business objectives.
The team operates in a flexible, collaborative environment with colleagues spread across Bucharest, Amsterdam, Brussels, and London.
Matching Summary
The role focuses on building sustainable relationships with key stakeholders to improve the overall customer experience within the Financial Markets division.
Skills & Requirements
Must-have
5+ years Financial Markets experience
Knowledge of FX, Rates, Credits products
Understanding of risk management concepts
Experience supporting traders and risk managers
Strong analytical and problem-solving skills
Nice-to-have
Python programming and cloud management
Azure DevOps and backlog management tools
Agile/Scrum methodology experience
Google Cloud Platform familiarity
Shell scripting and automated workflow orchestration
Key Requirements
Bachelor's degree completed
5+ years background in Financial Markets or Treasury