Ae產品應用工程師 - Industrial Iot (iag/ 內湖瑞光)

Advantech

Taipei, Taiwan
Product application support
Customer technical support
Product development feedback
Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects

Job Summary

  • Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects.
  • Analyze customer application issues by replicating them after receiving on-site information from global FAEs and collaborate with the product department RD to resolve problems.
  • Provide product training courses for domestic and international partners and internal colleagues irregularly, and visit application sites irregularly to understand customer project needs and provide professional technical advice/support.

Matching Summary

Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects.

Skills & Requirements

Must-have

  • product application support
  • customer technical support
  • product development feedback
  • training delivery
  • on-site customer visits

Nice-to-have

  • AI tools for efficiency
  • logical problem analysis
  • multitasking and time management

Key Requirements

  • Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, or Computer Science
  • No work experience required
  • English communication for overseas clients
  • Basic programming language concepts (C#, Python)
  • Analytical and logical thinking skills
  • Ability to use AI tools

Work Rights

Not specified

Tailored Resume

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