Reservation/admin Agent

Sofitel Sydney Wentworth

Cambridge, United Kingdom
Base: competitive salary; bonus/equity: not specif...
On-site
Reservation management
Guest enquiry handling
Strong communication skills
At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell

Job Summary

  • At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.
  • The successful candidate will be responsible for managing reservations, responding to guest enquiries, and collaborating with teams to optimise occupancy and guest satisfaction.
  • We offer a competitive salary and benefits package, flexible rota, opportunities for career growth, complimentary hotel stays, and a supportive work environment.

Matching Summary

At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Pension, additional holidays, Recommend a Friend program, Employee Advisory Service, complimentary hotel stays, discounts

Skills & Requirements

Must-have

  • Reservation management
  • Guest enquiry handling
  • Strong communication skills
  • Fluent English
  • Flexible work hours

Nice-to-have

  • Familiarity with Opera Cloud system
  • Positive attitude
  • Passion for hospitality
  • Professional appearance
  • Problem-solving skills
  • Team collaboration

Key Requirements

  • Previous hospitality reservations experience
  • Fluent English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter