Senior Associate, Hr Service Center

Abbott

Abbott Park, IL, United States
Base: $20.35 – $40.65ph; bonus/equity: not specifi...
Customer experience
Attentive communication skills
Handle high volume requests
This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence

Job Summary

  • This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence.
  • Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers.
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life.

Matching Summary

This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence.

Salary

Base: $20.35 – $40.65/hour; Bonus/Equity: Not specified; Benefits: Medical coverage, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • customer experience
  • attentive communication skills
  • handle high volume requests
  • English and French fluency

Nice-to-have

  • anticipating customer needs
  • collaborating with global HR
  • driving continuous improvement

Key Requirements

  • High School Diploma or GED
  • Strong organizational skills
  • Extensive technology application knowledge
  • Broad HR processes and programs knowledge
  • Fluency in English and French

Work Rights

Not specified

Tailored Resume

Cover Letter