Helpdesk Executive

Jones Lang Lasalle Ip Inc

Pune, MH, India
On-site
Bachelor's degree required
3-5 years facility management experience
Customer-service orientation at core
Jones Lang LaSalle (JLL) is seeking a Helpdesk Executive for their Pune location, aimed at enhancing client services through effective facility management and customer support. The ideal candidate should have a bachelor's degree and 3-5 years of experience in facility or property management, along with a strong customer service orientation

Job Summary

  • The role involves providing call logging services, assigning unique identity numbers to complaints, and generating job cards using automation tools.
  • Candidates must ensure compliance with regulations, prepare daily and monthly reports on call status, and support Health and Safety requirements.
  • JLL is committed to hiring talented people to shape the future of real estate by combining world-class services, advisory, and technology.

Matching Summary

Match Score: 75

Jones Lang LaSalle (JLL) is seeking a Helpdesk Executive for their Pune location, aimed at enhancing client services through effective facility management and customer support. The ideal candidate should have a bachelor's degree and 3-5 years of experience in facility or property management, along with a strong customer service orientation.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3-5 years facility management experience
  • Customer-service orientation at core
  • Good written and oral communication skills

Nice-to-have

  • Experience in Helpdesk Operations
  • Use of ticketing tool
  • Positive attitude and professional demeanor

Key Requirements

  • Bachelor's degree
  • Three to five years experience in Facility or Property Management

Work Rights

Not specified

Tailored Resume

Cover Letter