The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams
Job Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts and manage critical incidents effectively.
Workday offers a flexible work approach requiring 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
7+ years product support experience
5+ years complex SaaS implementation
Strong technical background in HCM or Financials
C-level stakeholder engagement skills
Fluent English spoken and written
Nice-to-have
Fluency in German, French, or Spanish
Experience with HR, Payroll, or Time Tracking
Proven issue resolution at executive levels
Cross-functional collaboration abilities
Ability to navigate high-stress situations
Key Requirements
BS or MS in Technical Degree or equivalent experience