Premium Support Product Specialist Ii

TransPerfect

Us, PA, United States
3+ years of it support experience
Ability to drive severity 1 and 2 scenarios
Strong computer fundamentals
TransPerfect values its people and offers unique rewards in each office

Job Summary

  • TransPerfect values its people and offers unique rewards in each office.
  • The role involves providing high-level white glove service to dedicated clients.
  • Candidates will develop relationships and ensure timely ticket resolution.

Matching Summary

TransPerfect values its people and offers unique rewards in each office.

Skills & Requirements

Must-have

  • 3+ years of IT support experience
  • Ability to drive Severity 1 and 2 scenarios
  • Strong computer fundamentals

Nice-to-have

  • Strong interpersonal communication skills
  • Basic knowledge in MSSQL, TSQL
  • Experience in SSO systems

Key Requirements

  • Bachelor’s degree or equivalent
  • 3+ years of phone and email support experience

Work Rights

Not specified

Tailored Resume

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