Genesys Cloud Ai Forward Deployed Engineer

Genesys

Australia
Experience with cx orchestration platforms
Strong analytical and critical thinking skills
Experience in solution architecture and systems integration
Genesys empowers organizations to improve loyalty and business outcomes through AI-powered solutions

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes through AI-powered solutions.
  • The role involves partnering with customers to design and implement AI solutions that enhance customer experience.
  • Employees enjoy independence and the opportunity to make a significant impact within the company.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes through AI-powered solutions.

Skills & Requirements

Must-have

  • Experience with CX orchestration platforms
  • Strong analytical and critical thinking skills
  • Experience in solution architecture and systems integration

Nice-to-have

  • Familiarity with industry verticals
  • Excellent communication and stakeholder engagement
  • Mentoring and capability development

Key Requirements

  • Bachelor's degree in relevant field
  • At least five years of experience in CX or AI
  • Three or more years in AI/ML-enabled process design

Work Rights

Must have work rights in Australia or New Zealand

Tailored Resume

Cover Letter