Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE GmbH

Ulm, Germany
Customer relationship management
Equipment safety and performance
Service operations management
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for managing service operations, including technician safety, service delivery according to contracts, and cost control of field operations.
  • Focuses on people management, including technician motivation, competence development, performance objectives, and managing absences and scheduling.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Service operations management
  • Cost control of field operations
  • Technician performance management
  • Technician workload balancing

Nice-to-have

  • Collaborative working culture
  • Employee engagement focus
  • Sustainability integral part
  • Ethical business practices
  • Trust and respect co-workers

Key Requirements

  • Years of experience in elevator repair management
  • Technical expertise in elevator systems
  • Leadership experience with technical teams

Work Rights

Not specified

Tailored Resume

Cover Letter