Case Manager - Specialised Insurance

087

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims process management
Stakeholder liaison and communication
The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs

Job Summary

  • The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs.
  • EML fosters a learning culture with opportunities for career growth, flexible work arrangements, and comprehensive employee benefits.
  • Candidates will support injured workers through their recovery journey by facilitating case conferences and implementing return-to-work strategies.

Matching Summary

The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Stakeholder liaison and communication

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter