Hr Partner, Customer Care

Flowserve Corp

Not specified
8-10 years hr partner experience
Bachelor's degree in business
Workday or neocase proficiency
The HR Partner for Customer Care at Flowserve Corp is responsible for being the primary point of contact for employee HR inquiries, handling routine HR transactions, and contributing to process improvements within the HR department. The role emphasizes exceptional customer service, data accuracy, and adherence to HR policies

Job Summary

  • The role serves as the primary point of contact for resolving employee HR inquiries regarding benefits, payroll, and policies.
  • Candidates must possess 8-10 years of professional experience in an HR Partner role within a shared service environment.
  • Proficiency in English and either Kannada or Tamil is required to effectively serve diverse internal customers.

Matching Summary

Match Score: 85

The HR Partner for Customer Care at Flowserve Corp is responsible for being the primary point of contact for employee HR inquiries, handling routine HR transactions, and contributing to process improvements within the HR department. The role emphasizes exceptional customer service, data accuracy, and adherence to HR policies.

Skills & Requirements

Must-have

  • 8-10 years HR Partner experience
  • Bachelor's degree in business
  • Workday or Neocase proficiency
  • Ticketing tool experience
  • English and Kannada or Tamil language

Nice-to-have

  • Exceptional emotional intelligence
  • Process improvement initiatives
  • High touch customer service
  • Technologically savvy automation
  • Shared service centre background

Key Requirements

  • 8-10 years professional HR experience
  • Bachelor's degree in business
  • Fluency in English and Kannada or Tamil

Work Rights

Not specified

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