The primary purpose for this position is to supervise and provide leadership for a team supporting standardized and/or manual processes
Job Summary
The primary purpose for this position is to supervise and provide leadership for a team supporting standardized and/or manual processes.
Incumbent will hire, onboard, and train new team members, and provide training, coaching, recognition and development for team members, fostering teamwork and planning for succession.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Matching Summary
The primary purpose for this position is to supervise and provide leadership for a team supporting standardized and/or manual processes.
Skills & Requirements
Must-have
supervise and lead team
hire onboard and train
customer service support
process oversight and implementation
risk management
Nice-to-have
progressive thinking
collaboration and teamwork
career development opportunities
flexible work life balance
Key Requirements
Ability to work effectively in situations involving rapid change
Ability to understand and meet business daily support needs
Effective problem identification, analytical and resolution skills
Experience with identifying and implementing process/system changes
Strong interpersonal, verbal and written communication skills