Telecommunication Operator

Cleveland Clinic

Stuart, Florida, USA
Nortel console operation
Multi-function phone system
Emergency call processing
As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs

Job Summary

  • As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs.
  • You will answer all incoming phone calls on a multi-function phone system, responding to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats, and other crisis calls.
  • Our goal of delivering exceptional services and care goes far beyond the clinical setting.

Matching Summary

As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs.

Skills & Requirements

Must-have

  • Nortel console operation
  • multi-function phone system
  • emergency call processing
  • HIPAA policy adherence

Nice-to-have

  • patient-first healthcare
  • supportive caregiver environment
  • enhancing communication skills

Key Requirements

  • Knowledge of Nortel console
  • Knowledge of placing calls
  • CRT/PC operation knowledge
  • High School Diploma or GED
  • One year of Switchboard experience

Work Rights

Not specified

Tailored Resume

Cover Letter