Carl Zeiss Pty Ltd is seeking a Customer Service Representative to manage customer orders and provide professional support, focusing on OEM eyewear frames. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in MS Office
Job Summary
Handle and manage customer orders, including OEM eyewear frame-related matters.
Provide professional customer service and maintain strong customer relationships.
Opportunities to work with international teams and expand career growth.
Matching Summary
Match Score: 85
Carl Zeiss Pty Ltd is seeking a Customer Service Representative to manage customer orders and provide professional support, focusing on OEM eyewear frames. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in MS Office.
Skills & Requirements
Must-have
Handle customer orders
Communicate with customers and factories
Resolve customer inquiries and complaints
Support sales team with order problems
Coordinate through Line@, Email, Telephone
Nice-to-have
Maintain strong customer relationships
Participate in shift rotation
Expand career growth opportunities
Key Requirements
1–3 years’ experience in customer service, sales coordination, administration
Good communication skills in Mandarin and English (Intermediate level or above)
Proficiency in MS Excel, Word, and PowerPoint
Strong attention to detail, pressure resistance, service-oriented, and a team player