Implementation Manager

Invoca

Remote
Base: $77,000-$95,000; bonus/equity: annual bonus;...
Remote
Customer implementation projects
Product expertise and training
Technical implementation support
Invoca is seeking an Implementation Manager to lead the deployment of their AI-powered revenue execution platform, ensuring a seamless onboarding experience for customers. The role requires strong project management skills, technical expertise, and the ability to communicate effectively with diverse stakeholders

Job Summary

  • Lead the successful deployment of Invoca's Call Tracking and Analytics solution across a portfolio of customers.
  • Become an expert on the Invoca platform, training customers on core functionalities, integrations, APIs, and webhooks.
  • At Invoca, all new hires in the U.S. receive benefits starting on day one of employment.

Matching Summary

Match Score: 85

Invoca is seeking an Implementation Manager to lead the deployment of their AI-powered revenue execution platform, ensuring a seamless onboarding experience for customers. The role requires strong project management skills, technical expertise, and the ability to communicate effectively with diverse stakeholders.

Salary

Base: $77,000-$95,000; Bonus/Equity: annual bonus; Benefits: day one benefits

Skills & Requirements

Must-have

  • Customer implementation projects
  • Product expertise and training
  • Technical implementation support
  • Process optimization and best practices
  • Cross-functional stakeholder collaboration
  • Issue resolution and risk mitigation
  • Agentic AI workflow deployment

Nice-to-have

  • Customer advocacy for feature enhancements
  • Data-driven decision-making
  • Continuous improvement of implementation function

Key Requirements

  • 2+ years SaaS/tech customer-facing/project management/implementation
  • Residency in Eastern Time Zone
  • Experience with Agentic AI frameworks
  • Experience with CRM and project management tools

Work Rights

Not specified

Tailored Resume

Cover Letter