Care Concierge, Service Quality (Jurong West Nursing Home)

WORQ PTE. LTD.

Jurong West, Singapore
Assisting with nursing home resident onboarding
Conducting pre-admission counselling sessions
Engaging with diverse elderly populations
You will serve as the primary liaison and single point of contact for next-of-kin throughout the resident journey

Job Summary

  • You will serve as the primary liaison and single point of contact for next-of-kin throughout the resident journey.
  • The role involves conducting pre-admission counselling to address concerns and explain fees, services, and care philosophy.
  • Success requires being people-oriented, empathetic, and willing to work on the ground interacting with residents from all walks of life.

Matching Summary

Match Score: 85

You will serve as the primary liaison and single point of contact for next-of-kin throughout the resident journey.

Skills & Requirements

Must-have

  • Assisting with nursing home resident onboarding
  • Conducting pre-admission counselling sessions
  • Engaging with diverse elderly populations
  • Participating in multidisciplinary care planning

Nice-to-have

  • Empathetic approach to patient interactions
  • Knowledge of geriatrics or elderly care
  • Experience volunteering with the elderly
  • Ability to appreciate diverse viewpoints

Key Requirements

  • Recognized diploma or degree required
  • At least two years of work experience
  • Experience interacting with diverse people preferred

Work Rights

Not specified

Tailored Resume

Cover Letter