The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems
Job Summary
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems.
Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests.
Benefits include a competitive extended health care and benefits plan, group pension with matching contributions, and tuition reimbursement.
Matching Summary
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems.
Skills & Requirements
Must-have
Tier 1 and Tier 2 technical support
Windows Server administration
Active Directory, DNS, DHCP, Group Policy
Cisco networking infrastructure
ServiceNow ticketing system
Backup and disaster recovery
Nice-to-have
Ability to explain technical concepts
Good intercultural awareness
Adaptability to new environments
Proactive monitoring and improvement
Key Requirements
Bachelor’s degree in Computer Science or related field, or equivalent experience
5+ years of experience in IT support and systems administration
Legally authorized to work in Canada on an ongoing basis