Crisis Intake & Referral Specialist, Per Diem

St. Luke's University Health Network

Allentown, PA, United States
Behavioral health intake referrals
Facilitate admission decisions
Verify insurance authorizations
The Crisis Intake and Referral Specialist processes referrals for admission to any of St. Luke’s University Health Network Behavioral Health Inpatient Services

Job Summary

  • The Crisis Intake and Referral Specialist processes referrals for admission to any of St. Luke’s University Health Network Behavioral Health Inpatient Services.
  • Receives and reviews completed behavioral health intake referrals from internal and external sources and makes unit placement recommendations to the appropriate inpatient behavioral health unit.
  • Demonstrates understanding and maintains knowledge of Mental Health regulations and procedures as they pertain to patient rights and status of admission (voluntary/involuntary).

Matching Summary

The Crisis Intake and Referral Specialist processes referrals for admission to any of St. Luke’s University Health Network Behavioral Health Inpatient Services.

Skills & Requirements

Must-have

  • Behavioral health intake referrals
  • Facilitate admission decisions
  • Verify insurance authorizations
  • Inpatient commitment documentation
  • Mental health regulations knowledge

Nice-to-have

  • Strong interpersonal skills
  • Compassionate employees
  • Improve access to care

Key Requirements

  • Bachelor's Degree in Human Services
  • 3 years direct clinical mental health/crisis intervention experience
  • Case management/utilization review experience
  • Managed care models experience
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter