Land Securities Group is seeking a Markets and RI Service Management Analyst to support the coordination and delivery of technology services, focusing on ITIL processes. The role requires strong communication skills, data analysis capabilities, and a proactive approach to operational improvements
Job Summary
The Service Management Analyst will support the Markets and RI Service Management team in coordinating and delivering technology services, handling Incident, Problem, Change, Service Transition, and SLM ITIL processes.
Key responsibilities include assisting with service interruption communications, producing governance reports, analyzing data for service trends, and championing data quality in service management tools.
The role requires strong communication skills, the ability to build relationships, a proactive approach to identifying and delivering operational improvements, and compliance with ITIL standards.
Matching Summary
Match Score: 85
Land Securities Group is seeking a Markets and RI Service Management Analyst to support the coordination and delivery of technology services, focusing on ITIL processes. The role requires strong communication skills, data analysis capabilities, and a proactive approach to operational improvements.