Job Summary

• The role serves as a key point of contact for NHS and private customers regarding sleep disorders.
• Employees must handle high volumes of enquiries via telephone, email, and SMS while maintaining professional standards.
• The position requires accurate processing of time-critical product orders and updating patient records in systems like SAP.

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Skills & Requirements

Key Requirements

• Experience in high-volume contact center
• Proficiency with Microsoft Outlook, Word, Excel
• Previous healthcare or medical services experience (desirable)

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