Supervisor, Verbal Complaints- Compliance Servicing

Meybohm Mortgage LLC

Fully remote
Supervisory experience
Customer service skills
Mortgage servicing compliance knowledge
The Supervisor Homeowner Advocacy is responsible for supervising the Homeowner Advocacy Team in their work of investigating and responding to consumer complaints

Job Summary

  • The Supervisor Homeowner Advocacy is responsible for supervising the Homeowner Advocacy Team in their work of investigating and responding to consumer complaints.
  • This position ensures productivity, quality, and training for the team to resolve consumer complaints quickly.
  • Newrez invests in employee growth, wellbeing, and community engagement.

Matching Summary

The Supervisor Homeowner Advocacy is responsible for supervising the Homeowner Advocacy Team in their work of investigating and responding to consumer complaints.

Skills & Requirements

Must-have

  • Supervisory experience
  • Customer service skills
  • Mortgage servicing compliance knowledge

Nice-to-have

  • Organizational skills
  • Ability to multi-task
  • Adaptability to changing assignments

Key Requirements

  • High School Diploma required
  • 6+ years related experience
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter