Customer Banking Specialist Relief - Central Victoria Area
Kombuki
Warrnambool, Victoria, Australia
Exceptional customer service delivery
Support for home loans and business banking
Travel to surrounding branches required
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The successful applicant will join the relief team supporting branches such as Warrnambool, Portland, Hamilton, Camperdown, and Colac.
You’ll help customers make the right financial decisions and achieve their dreams while positively impacting their lives at all stages.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Support for Home Loans and Business Banking
Travel to surrounding branches required
Process credit product applications
Conduct Financial Health Checks
Communicate financial terms clearly
Nice-to-have
Ability to work in busy retail environment
Problem solving and effective solution provision
Drive risk-adverse culture
Genuine interest in financial wellbeing
Work as part of a relief team
Key Requirements
Proven experience in customer service
Experience in Financial Services, Retail or Hospitality