Technical Account Manager

Workday

4+ years product support experience
Complex b2b enterprise software background
Strong technical acumen and architecture knowledge
The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization

Job Summary

  • The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization.
  • This role requires a self-motivated professional with strong technical acumen to proactively identify opportunities and ensure business alignment.
  • Workday offers a culture rooted in integrity and empathy, providing tools to grow and support for long-term career development.

Matching Summary

The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization.

Skills & Requirements

Must-have

  • 4+ years product support experience
  • Complex B2B enterprise software background
  • Strong technical acumen and architecture knowledge
  • Experience with HCM, Payroll, or Financials
  • Proven ability to manage C-level stakeholders

Nice-to-have

  • Passion for customer relations
  • Strategic and tactical navigation skills
  • Ability to chair roundtables and steering committees
  • Drive for continuous improvement initiatives
  • Sun-drenched optimism and cultural fit

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 4+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Experience implementing large enterprise accounts
  • Demonstrated leadership at executive levels

Work Rights

Not specified

Tailored Resume

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