Nihb Account Manager - Chargé De Comptes, Programme Des Ssna - Express Scripts Canada

Express Scripts Canada

Mississauga, ON, Canada
Base: $85,000 to $90,000 annually; bonus/equity: n...
Hybrid
3-5 years leadership experience
Postgraduate education or equivalent experience
Cross-functional stakeholder communication
Express Scripts Canada is seeking an NIHB Account Manager for their Mississauga or Montreal locations. The role involves managing client relationships, ensuring operational excellence, and leading a team of Client Benefit Analysts in delivering health benefits services

Job Summary

  • The Account Manager serves as the primary day-to-day contact for clients, ensuring all operational deliverables meet service level agreements.
  • Candidates must lead and develop a team of Client Benefit Analysts while managing workflow priorities and resolving operational issues.
  • The role offers competitive compensation, career development opportunities, and a flexible hybrid work arrangement in Mississauga or Montreal.

Matching Summary

Match Score: 85

Express Scripts Canada is seeking an NIHB Account Manager for their Mississauga or Montreal locations. The role involves managing client relationships, ensuring operational excellence, and leading a team of Client Benefit Analysts in delivering health benefits services.

Salary

Base: $85,000 to $90,000 annually; Bonus/Equity: Not specified; Benefits: Competitive compensation, benefits and pension plan

Skills & Requirements

Must-have

  • 3-5 years leadership experience
  • Postgraduate education or equivalent experience
  • Cross-functional stakeholder communication
  • High-volume project management
  • Service level agreement adherence

Nice-to-have

  • Knowledge of NIHB Program
  • Passion for excellence culture
  • Team motivation skills
  • Quality customer service focus
  • Innovation and collaboration mindset

Key Requirements

  • Postgraduate education in business
  • 5 years relevant experience if no degree
  • 3-5 years supervisory experience
  • Federal government security clearance eligibility

Work Rights

Must be eligible for federal government security clearance

Tailored Resume

Cover Letter