Executive Customer Success Manager

Genesys

Multiple Locations
Experience with c-level stakeholders
Account leadership for strategic accounts
Operational delivery of customer programs
Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.
  • The Executive Customer Success Manager will lead customer adoption and revenue growth across enterprise clients.
  • This role requires strong leadership to manage cross-functional teams and drive customer success.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.

Skills & Requirements

Must-have

  • Experience with C-level stakeholders
  • Account leadership for strategic accounts
  • Operational delivery of customer programs

Nice-to-have

  • Charisma and likeability
  • Proactive customer-centric execution
  • Strong relationship-building skills

Key Requirements

  • Deep experience in account leadership
  • Proven track record managing strategic accounts
  • Domain expertise in Financial Services

Work Rights

Not specified

Tailored Resume

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