Patient Care Specialist-3

Shoppers Drug Mart

Canada
Base: $52,000.00 - $71,500.00 py; bonus/equity: no...
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Single point of contact for patients
Patient advocacy and support
Reimbursement process management
** Shoppers Drug Mart is seeking a Bilingual Patient Care Specialist to provide exceptional support to patients enrolled in a patient support program. The role involves managing patient interactions, advocating for their needs, and ensuring access to therapy while collaborating with healthcare providers in a fast-paced environment. **

Job Summary

  • The Patient Care Specialist is the single point of contact for patients enrolled in a patient support program, ensuring effective and high-quality service delivery.
  • This role involves conducting welcome calls, informing patients about program offerings, and acting as a patient advocate to explore funding options and facilitate reimbursement.
  • Shoppers Drug Mart offers competitive salaries, a great benefit package, and endless career opportunities within the larger Loblaw organization.

Matching Summary

Match Score: 75

** Shoppers Drug Mart is seeking a Bilingual Patient Care Specialist to provide exceptional support to patients enrolled in a patient support program. The role involves managing patient interactions, advocating for their needs, and ensuring access to therapy while collaborating with healthcare providers in a fast-paced environment. **

Salary

Base: $52,000.00 - $71,500.00 per year; Bonus/Equity: Not specified; Benefits: Great benefit package

Skills & Requirements

Must-have

  • Single point of contact for patients
  • Patient advocacy and support
  • Reimbursement process management
  • Medication access coordination
  • Adverse event reporting

Nice-to-have

  • Entrepreneurial spirit
  • Awesome work culture
  • Fast-paced retail environment

Key Requirements

  • College Diploma or University degree
  • 2-3 years healthcare or pharmaceutical industry experience
  • Experience with drug reimbursement plans
  • 2-3 years customer service or call center experience
  • Bilingualism (French & English) is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter