Functional Lead

ServiceStream

Melbourne, VIC, Australia
Hybrid
10+ years fsm product leadership
Servicenow or oracle fsm expertise
Api and sftp integration knowledge
This role involves owning the functional strategy and roadmap for an enterprise Field Service Management platform

Job Summary

  • This role involves owning the functional strategy and roadmap for an enterprise Field Service Management platform.
  • The successful candidate will mentor delivery teams, drive innovation, and ensure high-quality outcomes across BAU and projects.
  • ServiceStream offers genuine hybrid flexibility, national career pathways, and a diverse inclusive culture with extensive employee discounts.

Matching Summary

This role involves owning the functional strategy and roadmap for an enterprise Field Service Management platform.

Skills & Requirements

Must-have

  • 10+ years FSM product leadership
  • ServiceNow or Oracle FSM expertise
  • API and sFTP integration knowledge
  • Australian Citizenship required
  • BAU operations and project delivery

Nice-to-have

  • Experience in Defence or Telco sectors
  • Agile or project management certifications
  • Degree in IT, engineering, or business
  • Strong stakeholder influence skills
  • Continuous improvement mindset

Key Requirements

  • Australian Citizenship (mandatory)
  • 10+ years experience in FSM leadership
  • Deep expertise in FSM platforms like ServiceNow
  • Proven track record in BAU and project delivery
  • Degree in IT, engineering, or business preferred

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter