Manage internal claims personnel and third-party administrators
The Director is strategic and innovative and is key to the success of the Warranty business and the organization as a whole
Job Summary
The Director is strategic and innovative and is key to the success of the Warranty business and the organization as a whole.
This position oversees multiple departments within the Auto Claims operation and requires someone who is very collaborative and sets high standards of performance for self and subordinates.
Responsible for working with CIO and other IT staff to optimize technology and ensure compliance with all local, federal, and state regulations related to claims.
Matching Summary
The Director is strategic and innovative and is key to the success of the Warranty business and the organization as a whole.
Skills & Requirements
Must-have
Develop and implement strategic plans
Oversee multiple departments within Auto Claims
Manage internal claims personnel and third-party administrators
Monitor losses, sensitive claims, settlements, and litigation
Ensure compliance with local, federal, and state regulations
Nice-to-have
Collaborative leadership style
Sets high standards of performance
Innovative approach to business success
Experience in cyclical consumer buying cycles
Key Requirements
Management experience in automotive warranty operations preferred
Background in team building and training preferred