Competitive salary; not specified; comprehensive h...
Fully remote
Bachelor's degree in engineering or related field
Strong it tools proficiency
Customer service mindset
KONE Oyj is seeking a Technical Helpdesk Troubleshooter in Puebla, Mexico, to provide remote technical assistance to maintenance teams and enhance operational efficiency. The ideal candidate should hold a degree in Engineering or a related field, possess strong IT skills, and have a customer service orientation
Job Summary
KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life flow.
The role involves acting as the first line of remote support to help technicians diagnose issues and define corrective solutions.
Employees receive competitive salaries, comprehensive health plans, and opportunities to learn and grow within an innovative culture.
Matching Summary
Match Score: 85
KONE Oyj is seeking a Technical Helpdesk Troubleshooter in Puebla, Mexico, to provide remote technical assistance to maintenance teams and enhance operational efficiency. The ideal candidate should hold a degree in Engineering or a related field, possess strong IT skills, and have a customer service orientation.
Salary
Competitive salary; Not specified; Comprehensive health and wellness plans