Guest Service Representative

Mayo Civic Center

Rochester, MN, United States
Base: $13.50 - $16.50; bonus/equity: not specified...
On-site
Greeting guests enthusiastically
Enforce facility policies
Respond to emergencies
The Mayo Civic Center is seeking a part-time Guest Services Representative to enhance guests' experiences by providing assistance, enforcing facility policies, and ensuring safety. Ideal candidates should possess strong communication skills and a customer service mindset, with flexibility to work varying hours, including weekends and holidays

Job Summary

  • The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience.
  • Responsibilities include greeting and directing guests to their desired locations, scanning tickets, escorting guests to their seats, and staffing the Guest Relations Desk.
  • This role also involves upholding a positive public image for the Mayo Civic Center through professional interactions with employees, patrons, and vendors.

Matching Summary

Match Score: 75

The Mayo Civic Center is seeking a part-time Guest Services Representative to enhance guests' experiences by providing assistance, enforcing facility policies, and ensuring safety. Ideal candidates should possess strong communication skills and a customer service mindset, with flexibility to work varying hours, including weekends and holidays.

Salary

Base: $13.50 - $16.50; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Greeting guests enthusiastically
  • Enforce facility policies
  • Respond to emergencies
  • Manage flow of employees and visitors
  • Handle lost and found items
  • Provide clear directions and information
  • Communicate verbally clearly and concisely

Nice-to-have

  • Work harmoniously in a team-setting
  • Personal and professional initiative
  • Dedication to excellence in wide-ranging services

Key Requirements

  • High school diploma or GED preferred
  • Prior experience in a customer service role (minimum one year preferred)
  • Physical ability to stand, walk, and climb stairs for shifts lasting 4–6 hours
  • Ability to work flexible hours, and potential to cover for other shifts

Work Rights

Not specified

Tailored Resume

Cover Letter