Treasury Delivery Specialist I

Firstinterstatebank

Casper, WY, US
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Treasury products and services
Customer relationship management
Operational issue resolution
** First Interstate Bank is seeking a Treasury Delivery Specialist I to support Treasury Solutions Officers in managing customer relationships, onboarding, and promoting Treasury products. The role emphasizes exceptional customer service, operational support, and fostering strong internal partnerships to meet client needs. **

Job Summary

  • The Treasury Delivery Specialist I will support Treasury Solutions Officers in onboarding, expansion, and retention of Treasury customer relationships, assessing new and existing customer needs.
  • This role involves onboarding and maintaining Treasury products such as Business Online Banking, ACH, Online Wires, and Remote Deposit, while resolving operational issues to ensure customer satisfaction.
  • The bank offers a compensation and benefits package designed to provide choice, including generous Paid Time Off, a Child Care Assistance Program, and an exercise reimbursement program.

Matching Summary

Match Score: 75

** First Interstate Bank is seeking a Treasury Delivery Specialist I to support Treasury Solutions Officers in managing customer relationships, onboarding, and promoting Treasury products. The role emphasizes exceptional customer service, operational support, and fostering strong internal partnerships to meet client needs. **

Skills & Requirements

Must-have

  • Treasury products and services
  • Customer relationship management
  • Operational issue resolution
  • Cross-selling opportunities identification
  • Technical and operational support

Nice-to-have

  • Proactive customer contact
  • Differentiated and exemplary customer service
  • Strong problem-solving abilities
  • Sound business judgement
  • Team collaboration

Key Requirements

  • Bachelor's Degree in Business, Finance, Communications, or related field
  • 1-3 years related experience
  • Face to face, phone, and/or email customer service experience
  • Advanced Microsoft Office knowledge

Work Rights

Not specified

Tailored Resume

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