Front Office Team Member

Sofitel Sydney Wentworth

Oxford, United Kingdom
On-site
Exceptional guest service skills
Greet and check in guests
Settle accounts and process payments
Sofitel Sydney Wentworth is seeking a Front Office Team Member to deliver exceptional guest experiences, embodying the spirit of heartfelt service. The role requires a service-focused personality with strong communication skills and offers opportunities for development within the hospitality industry

Job Summary

  • The role involves ensuring memorable guest experiences from arrival to departure through exceptional service and active selling of hotel facilities.
  • Candidates must be fluent in English and possess a service-focused personality to handle guest requests and complaints according to Mercure standards.
  • Employees receive perks including discounted rates at Accor properties worldwide, free meal breaks, health insurance, and opportunities for career development.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Front Office Team Member to deliver exceptional guest experiences, embodying the spirit of heartfelt service. The role requires a service-focused personality with strong communication skills and offers opportunities for development within the hospitality industry.

Skills & Requirements

Must-have

  • Exceptional guest service skills
  • Greet and check in guests
  • Settle accounts and process payments
  • Fluency in English language
  • Willingness to work shifts

Nice-to-have

  • Proactive problem-solving attitude
  • Experience with Opera system
  • Sales and up-selling mindset
  • Additional language proficiency
  • Prior hospitality experience

Key Requirements

  • Right to work in the UK required
  • Fluency in English mandatory
  • Service focused personality essential

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter