Data & Analytics (renewals Programs) Manager

Salesforce

Multiple Locations, US
Base: $117,400 - $177,600 annually; base: $140,900...
Customer success programs analytics
Roi analysis for programs
Develop executive dashboards
The Senior Manager, Data & Analytics – Programs will play a critical role in ensuring Salesforce maximizes the impact of its renewal and growth initiatives

Job Summary

  • The Senior Manager, Data & Analytics – Programs will play a critical role in ensuring Salesforce maximizes the impact of its renewal and growth initiatives.
  • This role will focus on building rigorous measurement frameworks, conducting ROI analyses to determine program effectiveness, and shaping recommendations on which initiatives should scale, pivot, or sunset.
  • Partner with data science, analytics, and operations teams to support all aspects of the Loyalty Predictor initiative, including feature design, testing, deployment, and performance tracking.

Matching Summary

The Senior Manager, Data & Analytics – Programs will play a critical role in ensuring Salesforce maximizes the impact of its renewal and growth initiatives.

Salary

Base: $117,400 - $177,600 annually; Base: $140,900 - $193,700 annually (select cities); Bonus/Equity: company bonus, incentive for sales roles, equity or benefits, as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Customer success programs analytics
  • ROI analysis for programs
  • Develop executive dashboards
  • Loyalty Predictor development support
  • Identify new program opportunities
  • Cross-functional program collaboration

Nice-to-have

  • Data storytelling for leadership
  • Influence without direct authority
  • AI-driven workforce transformation
  • Office-flexible work environment

Key Requirements

  • 5-7 years analytics/strategy/operations experience
  • Proficiency in SQL and Tableau
  • Experience with program measurement and ROI analysis
  • Experience with predictive modeling preferred
  • Requires being in-office minimum 3 times per week

Work Rights

Not specified

Tailored Resume

Cover Letter