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GE HealthCare is seeking a Field Service Engineer 3 for MRI/CT equipment in Fresno, CA. The ideal candidate will have extensive technical experience in servicing electrical equipment and a strong focus on customer satisfaction.
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Job Summary
The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities.
Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Matching Summary
Match Score: 75
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GE HealthCare is seeking a Field Service Engineer 3 for MRI/CT equipment in Fresno, CA. The ideal candidate will have extensive technical experience in servicing electrical equipment and a strong focus on customer satisfaction.
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Salary
Base: $87,600.00-$131,400.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement
Skills & Requirements
Must-have
Advanced troubleshooting and repair
Customer issue resolution
Technical expertise on MRI/CT equipment
GEHC escalation process utilization
Nice-to-have
Customer relationship building
Commercial acumen
Team leadership and coaching
Value-added service recommendations
Key Requirements
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing electrical equipment
OR High School Diploma/GED and 8+ years of experience servicing electrical equipment
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Experience troubleshooting and responding to customer concerns