Not specified (assumed to be hybrid or onsite based on the context of the role).
Strong background in financial services platforms
Proven experience as an sdm in banking or fintech
Deep understanding of itil processes and service governance
Unisys UK is seeking a Senior Delivery Manager to oversee service operations for its UFSS mortgage platform within a Tier 1 bank. The ideal candidate will have a strong background in financial services, proven experience in service delivery management, and a deep understanding of ITIL processes
Job Summary
Unisys is seeking a sharp, delivery-driven Service Delivery Manager to lead operations for the UFSS platform within a Tier 1 bank.
The role involves driving end-to-end service delivery, ensuring uptime, performance, and strict SLA compliance for a mission-critical core mortgage environment.
Candidates must act as the primary interface for senior banking stakeholders while coordinating across internal teams and vendors to maintain service quality.
Matching Summary
Match Score: 85
Unisys UK is seeking a Senior Delivery Manager to oversee service operations for its UFSS mortgage platform within a Tier 1 bank. The ideal candidate will have a strong background in financial services, proven experience in service delivery management, and a deep understanding of ITIL processes.
Skills & Requirements
Must-have
Strong background in financial services platforms
Proven experience as an SDM in banking or fintech
Deep understanding of ITIL processes and service governance
Nice-to-have
Confident communicator who can influence senior stakeholders
Analytical, structured, and calm under pressure
Experience in Tier 1 banking environments
Key Requirements
Regular Client Engagement
ITIL v4 certification (Nice to Have)
Exposure to major platform upgrades or service transitions