Bss Provider Experience Rep Health Plans Call Center
Banner Health
Mesa, Arizona, USA
Hybrid
Provider inquiries
Medical billing and claims
Managed care knowledge
As a Provider Experience Representative for Banner Plans & Networks, you will take inbound calls answering questions from providers and their staff members
Job Summary
As a Provider Experience Representative for Banner Plans & Networks, you will take inbound calls answering questions from providers and their staff members.
You will be working in a fast paced and multitasking environment while providing excellent customer service and satisfaction with a goal of first call resolution.
Registry/Per Diem positions are utilized as needed within our facilities and are a great way to start your career with Banner Health.
Matching Summary
As a Provider Experience Representative for Banner Plans & Networks, you will take inbound calls answering questions from providers and their staff members.
Skills & Requirements
Must-have
provider inquiries
medical billing and claims
managed care knowledge
fast-paced environment
excellent customer service
Nice-to-have
team-oriented approach
innovative healthcare solutions
positive work environment
Key Requirements
High school diploma/GED or equivalent
3-4 years of experience in healthcare services
1-2 years of experience in medical claims adjudication
Ability to multitask and maintain professional demeanor