Guest Services - Darien Lake

Live Nation Entertainment

Darien Lake, NY, USA
Base: $16.00 - $17.50 usd hourly; bonus/equity: no...
Not specified (assumed on-site based on the nature of the role)
2 years customer service experience
Strong verbal communication skills
Ability to lift 50 lbs
Live Nation Entertainment is seeking a Guest Services member at Darien Lake, NY, to provide exceptional customer service and support to enhance guest experiences. The ideal candidate should possess strong communication skills and at least two years of customer service experience

Job Summary

  • The role involves delivering exemplary customer service to maintain loyalty while resolving inquiries and complaints.
  • Employees are expected to partner with colleagues to close the venue by collecting recyclables and storing event equipment.
  • Safety is the first priority for both employees and guests, with a commitment to creating 'ENCORE moments' of service.

Matching Summary

Match Score: 75

Live Nation Entertainment is seeking a Guest Services member at Darien Lake, NY, to provide exceptional customer service and support to enhance guest experiences. The ideal candidate should possess strong communication skills and at least two years of customer service experience.

Salary

Base: $16.00 - $17.50 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Strong verbal communication skills
  • Ability to lift 50 lbs
  • Constant walking and climbing stairs
  • Strategic problem-solving skills

Nice-to-have

  • Teamwork and collaboration
  • Sustainability program participation
  • Creative service excellence mindset
  • Diplomacy and tact in handling grievances

Key Requirements

  • Must be 18 years or older
  • At least 2 years in Customer Service
  • US work authorization required without sponsorship

Work Rights

Must possess US work authorization

Tailored Resume

Cover Letter