The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value
Job Summary
The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value.
The Learning Designer leads end‑to‑end learning design for PointClickCare customers, partners, and internal product education across all customer segments.
This role designs and develops engaging, accessible learning experiences using modern visual design and AI-enabled tools, continuously measuring impact and iterating with partners.
Matching Summary
The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value.
Skills & Requirements
Must-have
end-to-end learning design
workflow-based learning experiences
collaboration with Product SMEs
use of AI-enabled design tools
measuring learning impact
Nice-to-have
strong learning design practices
scalable technology and data
continuous improvement mindset
Key Requirements
partner with Product SMEs and customer-facing teams
define success metrics tied to customer outcomes
recommend prescriptive learning approaches aligned to workflows